An area that will experience continued growth and interest is the delivery of more face-2-face gamified offerings, i.e. playful experiences, role-playing sessions, and/or live-action business simulations. These could be seen as an antithesis to the previous statement that online/eLearning will continue to rise, but rather the in-person delivery is something that will work in conjunction with online learning.
The requirement to have these two offerings be combined is that online learning can only teach so much. At some point, a face-2-face session is required to teach and apply certain sought-after skills. Core skills that for some reason are currently lacking in managers and leaders: the ability to articulate and communicate effectively, giving and receiving critical feedback, soft skills, and so on, to name but a few.
Beyond this, there is also the need to train individuals in life-like situations so that they are able to effectively and hopefully correctly act upon in-the-moment advice, suggestions and feedback from colleagues, employees, employers and clients. And to know what the correct tools are when acting upon the information they receive.
All of these can be taught far more effectively in a real-life simulated environment than in an online course, and the simulated environment can act as a vehicle to remove individuals out of their comfort zone and to teach them through doing and using the right tool for the current situation. One example could be how to use SMART goals as a tool to set-up a new restaurant. This allows the participant to be outside their comfort zone and learning how to use the tool to correctly and how to effectively act upon unfamiliar information gained in and outside of their (regular) business, and to achieve an outcome with tangible, positive results.
As we can see in corporate learning programs within business school’s and internal L&D academy’s, the trend is moving towards an increase in a desire for holistically gamified learning experiences within their workshops and multi-day learning programmes.
What this gamified holism entails is that the full learning programme incorporates a consistent theme, an engaging narrative associated with that theme and applicable exercises, challenges and objectives. As well as having a live full team-based game day that incorporates and utilises all the knowledge accrued over the previous days and offers an enjoyable situation to apply and practice with that knowledge.
Having such a programme, and a team game day also tends to leave the participants with a sense of euphoric accomplishment and empowerment, thus embedding the learning better, than a multi-week online course might do on its own.
Here a few links to examples of how to improve training events, networking events and other corporate learning happenings through adding gamification techniques to them.